Business Process Improvement Methodologies

Organizations in Nigeria are under pressure to become more efficient, reduce costs, and improve service quality while maintaining compliance with local regulations. A systematic approach to process improvement enables teams to identify waste, streamline workflows, and achieve measurable performance gains.

This programme introduces proven BPI frameworks Lean, Six Sigma, Kaizen, and Business Process Re-engineering (BPR) and shows participants how to apply them to real-world challenges.

• Foundations of BPI
• Lean Essentials
• Six Sigma Basics
• Kaizen & Rapid Improvement
• Business Process Re-engineering
• Implementation & Sustainability

• Process owners, team leads, and supervisors responsible for day-to-day operations.
• Quality-assurance and compliance officers seeking to enhance efficiency.
• Project managers who coordinate cross-functional initiatives.
• Anyone interested in leading or contributing to process-improvement projects.

By the end of this Training, participants will be able to:

• Explain the n core concept of Lean, Six Sigma, Kaizen and BPR and when each methodology is most appropriate.
• Use a structured problem-solving approach (DMAIC, DMADV, 5-Why, Value-Stream Mapping) to analyse current process.
• Apply basic statistical tools to assess variation and identify root causes of inefficiency.
• Design and implement process changes that deliver cost-saving,cycle-time reduction, or quality improvement.
• Establish control mechanisms to sustain gains and embed continuos improvement into the organizational culture.

• Participants leave with a toolkit they can apply immediately to streamline their own work areas.
• Organizations typically see cost reductions of 10-30% and cycle-time improvements of 20-50% after implementing the learned methods.
• Improved cross-functional collaboration and a clearer understanding of how each role contributes to overall efficiency.
• A culture of continuous improvement that supports future growth and compliance initiatives

DATE: 8 – 12 June, 2026

CGFL06,Ground Floor Cancer Block, Eleganza Building 1, Commercial Road, Apapa Lagos.