OVERVIEW

The modern workplace is defined by rapid change, digital collaboration, and a diverse, multi-generational workforce. Leaders who can attract, develop, and motivate such teams are better positioned to drive innovation, retain talent, and achieve strategic-goals.

This programme equips managers with the mindset, tools, and practices needed to build high-performing teams that thrive in digital age.

PROGRAMME

  • The 21st-Century Team Landscape general shifts, digital fluency, and the rise of agile team modules.
  • Talent Acquisition for the Digital Era employer branding, virtual interviewing, and assessing digital competencies.
  • Team Design & Workflow structuring for autonomy, defining roles, and integrating collaboration tools.
  • Data-Driven Team Development using pulse surveys, performance analytics, and competency mapping.
  • Inclusive Leadership & Psychological Safety building trust, managing bias, and encouraging open dialogue.
  • Continuous Learning & skill Building micro-learning,mentorship circles, and creating a learning culture.
  • Leading Remote & Hybrid Teams communication rhythms, boundary management, and creating a learning culture.
  • Performance Management in a VUCA world goal-setting, real-time feedback, and agile retrospectives

TARGET AUDIENCE

  • Team Leaders, Project Managers, and first-line supervisors.
  • Middle managers responsible for building and scaling teams.
  • HR business partners who support team development and talent strategies.

TRAINING OBJECTIVES

By the end of this Training, participants will be able to:

  • Articulate the characteristics of 21st-Century teams and the leadership behaviours that enable them.
  • Apply modern talent-aquisition and onboarding techniques that align with digital-native expectation.
  • Design team structures and workflows that leverage remote, hybrid, and crossfunctional collaboration.
  • Use data-driven insights to assess team health, identify skill gaps, and plan development pathways.
  • Foster a culture of continuous learning, psychological safety, and inclusive decision- making.
  • Lead change initiatives and manage performance in a Volatile, Uncertain, Complex, and Ambiguous (VUCA) environment.

BENEFITS / TAKEAWAYS

  • Participants will gain a clear framework for building teams that are agile, digitally competent, and highly engaged.
  • Improved hiring speed and quality reduce time-to-productivity for new hires.
  • Structured use of data and analytics lead to proactive talent development and lower turnover.
  • Enhanced collaboration tools and practices increase productivity in remote and hybrid settings.
  • A practical toolkit – teams charter template, skill-gap matrix, and 90-day action plan – ready for implementation.

DATE:

LOCATION

CGFL06,Ground Floor Cancer Block, Eleganza Building 1, Commercial Road, Apapa Lagos.

FEE

  • ₦300,000 (Non – Member)

  • ₦275,000 (Early Birds)

  • ₦225,000 (Chartered Institute of Administration – CIA)

  • ₦225,000 (Chartered Institute of Transport Administration – CIoTA)

ACCOUNT DETAILS

Account Name: HERITAGE BUSINESS AND MANAGEMENT SCHOOL
Account Number: 1453103082
Bank: ACCESS BANK

Account Name: HERITAGE BUSINESS AND MANAGEMENT SCHOOL
Account Number: 1311865108
Bank: ZENITH BANK

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