OVERVIEW

In today’s fast changing Nigerian environment, managers are expected to do more than supervise; they must develop the capability of their teams, drive engagement and deliver results through others. Coaching is a proven leadership style that builds confidence, uncovers potential and accelerate performance.

This programme equips managers with the mindset , questions and practical tools to become effective coaches for their people.

PROGRAMME

  • Foundations of Coaching.
  • The G-GROW Model Goal, Reality, Options, Will
  • Listening & Questioning Skills
  • Feedbacks that Develops
  • Coaching Plans & Follow-up
  • Building a Coaching Culture

TARGET AUDIENCE

  • First-line and middle managers who supervise teams of 5-15 staff.
  • Team leaders who have recently been promoted and want to develop their people-development skills.
  • Any manager who wishes to improve employee engagement , retention and performance through coaching.

TRAINING OBJECTIVES

  • Explain the difference between managing, mentoring and coaching, and when each approach is appropriate.
  • Apply a structured coaching framework (G-GROW) to guide conversations that generate insight and commitment.
  • Use active-listening, powerful questioning and feedback techniques that foster ownership and accountability.
  • Design a personal coaching plan for each direct report and track progress overtime.
  • Create a team culture that encourages continuous learning,experimentation and mutual support.

BENEFITS / TAKEAWAYS

  • Managers become more effective at unlocking their team’s potential, leading to higher productivity and lower turnover.
  • Teams develop greater self-reliance, reducing the manager’s need for constant supervision.
  • Improved communication and feedback reduce misunderstandings and boost morale.
  • A measureable increase in employee engagement scores can be linked directly to coaching conversations.
  • Participants receive a ready-to-use coaching tool kit for immediate application.

DATE:

LOCATION

CGFL06,Ground Floor Cancer Block, Eleganza Building 1, Commercial Road, Apapa Lagos.

FEE

  • ₦300,000 (Non – Member)

  • ₦275,000 (Early Birds)

  • ₦225,000 (Chartered Institute of Administration – CIA)

  • ₦225,000 (Chartered Institute of Transport Administration – CIoTA)

ACCOUNT DETAILS

Account Name: HERITAGE BUSINESS AND MANAGEMENT SCHOOL
Account Number: 1453103082
Bank: ACCESS BANK

Account Name: HERITAGE BUSINESS AND MANAGEMENT SCHOOL
Account Number: 1311865108
Bank: ZENITH BANK

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